-PRODUCT DETAILS: *11 oz. Ceramic Mug *These 11 oz. and 15 oz. mugs are made with durable white ceramic. *All mugs feature a comfortable c-handle and a shiny finish so that they're both easy to use and great to look at. *Mugs are lead and BPA-free. -CARE INSTRUCTIONS: *Clean in dishwasher or wash by hand with warm water and dish soap. *Dishwasher - Safe *Microwave - Safe - Mug can be safely placed in microwave for food or liquid heating -PROCESSING TIME *2 - 4 days -PLEASE NOTE: *If you have any questions, please ask before ordering. *All of our products are print-on-demand, so we do not accept returns or exchanges unless there is an error arising from the product.